I Can't Login to My Account... Help!!

Knowledgebase

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I Can't Login to My Account... Help!!

Solution If you cannot login into your account here is a few things to try before contacting support.

- Make sure you information (username and password) is correct
- Clear your cookies and cache which usually can be found in the Tools area at the top of your browser, after clearing them, close your browser, try logging in to your account once you have opened the browser again (90% of the time, this is the reason you cannot login to your account)

Some other reasons you may not be able to login:

- Your account has been deleted for suspicious account activity, bouncing emails, autoresponder emails, or accidental self deletion. Please see the "Terms and Conditions" if you suspect your account has been deleted by administration.
- In some rare cases, beyond administrations control, your account may no longer be in our database due to a site compromise or hosting issues.

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Article details

Article ID:	6
Category:	Knowledgebase
Date added:	19-Nov-2009 12:44am
Views:	115
Rating (Votes):	(6)

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